Privacy Policy

EuroCape Cellars
Last updated: 1 February 2026

1. Introduction

EuroCape Cellars (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with:

  • The Swiss Federal Act on Data Protection (nFADP / revDSG)
  • The EU General Data Protection Regulation (GDPR), where applicable

This policy applies to all interactions with our website, services, and communications.

2. Data Controller

EuroCape Cellars
Chemin de la Goille 22B, 1882 Gryon, Switzerland
Email: info@eurocapecellars.ch

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Name, surnam
  • Email address
  • Telephone number
  • Billing and delivery address

b) Transaction Data

  • Orders, purchases, and payment confirmations
  • Order history and preferences

c) Technical Data

  • IP address
  • Browser type and version
  • Device type
  • Website usage data (via cookies or analytics tools)

d) Marketing & Communication Data

  • Preferences for receiving marketing communications
  • Participation in tastings, events, or newsletters

4. How We Collect Your Data

We collect data through:

  • Direct interactions (orders, contact forms, event bookings)
  • Website usage (cookies, analytics tools)
  • Third-party platforms (payment providers, email platforms) 

5. Purpose and Legal Basis for Processing

We process your data for the following purposes:

a) Contract Performance

  • Processing orders and payments
  • Delivering products
  • Managing customer relationships

b) Legitimate Interests

  • Improving our website and services
  • Preventing fraud and ensuring security
  • Business analytics

c) Consent

  • Sending newsletters or marketing communications
  • Managing cookies (where applicable)

d) Legal Obligations

  • Accounting and tax compliance
  • Regulatory requirements 

6. Sharing of Personal Data

We may share your data with:

  • Payment service providers (e.g. Stripe, bank processors)
  • Logistics and delivery partners
  • IT and hosting providers
  • Email and marketing platforms

All third parties are contractually required to handle your data securely and in compliance with applicable laws.

7. International Data Transfers

Where personal data is transferred outside Switzerland or the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Transfers to jurisdictions with adequate protection

8. Data Retention

We retain personal data only as long as necessary:

  • Order and transaction data: up to 10 years (legal requirement)
  • Marketing data: until consent is withdrawn
  • Technical data: limited retention based on analytics needs 

9. Your Rights

You have the following rights under applicable law:

  • Right of accessRight to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

Requests can be made via: info@eurocapecellars.ch

10. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure proper functionality
  • Analyse traffic and usage
  • Improve user experience

You can manage your cookie preferences via your browser settings or our cookie banner.

11. Data Security

We implement appropriate technical and organisational measures, including:

  • SSL encryption (HTTPS)
  • Secure hosting infrastructure
  • Access controls and authentication
  • Regular software updates

12. Third-Party Services

We may use third-party services such as:

  • Website analytics (e.g. Google Analytics or equivalent)
  • Payment gateways
  • Email marketing platforms

These providers may process data according to their own privacy policies.

13. Children’s Data

Our services are not intended for individuals under the legal drinking age. We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. Contact

For any privacy-related questions or requests:

Email: info@eurocapecellars.ch
Address: Chemin de la Goille 22B, 1882 Gryon, Switzerland